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Visitor FAQs

How do I find out what room a patient is in?

Room inquiries can be made with the main hospital nurses' station or by calling the hospital office receptionist at 402-694-3171.  The nurses’ station is near the hospital Visitor's Entrance which is located on the east side of the facility off of 7th Street.  

How do I enter the hospital after hours?

Visitors needing admittance to the hospital after normal business hours must enter through the Emergency Room entrance on the west side of the building.

When are visiting hours?

Visitors are welcome 24/7.  It's recommended that visitors check in at the nurses' station prior to visiting the patient's room. We request that all visitors join us in maintaining a quiet and orderly environment for the benefit of all patients.

Are children allowed to visit patients at Memorial Hospital?

Generally, children of any age may be admitted to the rooms of a parent or sibling upon approval by the attending nurse. Visitors may be restricted by age in certain clinical areas of the hospital.

Where is the hospital cafeteria? What are its hours of operation?

The cafeteria is located just to the North of the East Main Lobby. (Please refer to the campus map.) The cafeteria has limited service for visitors so please ask about meal services. Coffee, tea and water are always available.

Where are vending machines located?

Vending machines are located in the cafeteria.

Where do I go to pick someone up who has just been discharged from the hospital?

Please park on the east side of the campus and enter through the Visitor's Entrance off of 7th Street.  Handicap access is available.

Where do I park when visiting a patient?

Visitors to Memorial Hospital should park on the East side of the campus and enter through the main Visitor's Entrance. Please refer to the campus map for additional details.

Can I use my cell phone inside the hospital?

Cell phone use is permitted within the hospital; however, cell phone use is restricted around all electronic medical equipment. Absolutely no patient pictures may be taken without the patient’s permission. Procedural pictures may be restricted by the attending physician.

Please note, cell phone reception may be poor within the hospital. If you experience poor reception we encourage you to make calls from outside the building.

Can I stay overnight with a patient?

A visitor may stay overnight at the hospital upon approval by the attending nurse. Overnight stays are generally limited to immediate family members of a minor child or of a critically ill patient.

Do visitors have to sign in?

Visitors are not required to sign in.

Are there designated smoking areas on the premises?

No. Memorial Community Health is a completely smoke free campus.

Is there anything I can’t take into the hospital when I visit?

Firearms, illicit drugs, and alcohol are not allowed on the premises. Outside food, drink, and medications are not allowed without approval from the attending nurse.  Pets are allowed if first approved through the nursing staff.

Can a patient receive mail or flowers to their room?

Mail is always welcome to patients at Memorial Hospital. Remember, though, that hospital stays are generally very short, not leaving much time for mail to arrive during their stay. Sending cards and mail to their home address will often reach the patient quicker. Floral deliveries are generally acceptable unless the patient is sensitive or allergic to plants. Latex balloons are not allowed in patient rooms.

Is there a hospital gift shop or florist?

No, the hospital does not have an internal gift shop or florist. Friends or family members wishing to have a delivery made to a patient at Memorial Hospital are encouraged to contact a local florist:



Honeysuckle Lane Floral & Gift


Does the hospital have a chapel or chaplains available?

Memorial Hospital’s chapel is located just north of the hospital conference room, near the east Visitor's Entrance.  Visitors or patients who would like the services of a chaplain are encouraged to inquire with the attending nurse who will arrange for appropriate pastoral care.

Is there an on-site ATM?


How do I reach a patient by phone?

Upon admission, the patient and any accompanying party will be informed of the telephone number that is assigned to the patient’s room. Visitors may get the phone number from the patient or other friend or family member. Visitors may call the main hospital number, 402-694-3171, to be connected to the patient’s room.

Contact Us

1423 Seventh Street
Aurora, NE 68818



Thanks for the wonderful care. It was great to know I was always in good hands.